Your understanding of what you read and hear is, to a very large degree, determined by your vocabulary, so improve your vocabulary daily.
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
I have always said that everyone is in sales. Maybe you don't hold the title of salesperson, but if the business you are in requires you to deal with people, you, my friend, are in sales.
Every choice you make has an end result.
I'm convinced that what kids need today are parents - not buddies. They need someone who will exercise mature judgment.
When you encourage others, you in the process are encouraged because you're making a commitment and difference in that person's life. Encouragement really does make a difference.
You've got to be before you can do and do before you can have.
We hear tears loudly on this side of Heaven. What we don't take time to contemplate are the even louder cheers on the other side of death's valley.
I believe it's important that we use names of endearment that reflect a special feeling for the individual involved.
Failure is a detour, not a dead-end street.
Only men of character are trusted.
Little men with little minds and little imaginations go through life in little ruts, smugly resisting all changes which would jar their little worlds.
Research indicates that employees have three prime needs: Interesting work, recognition for doing a good job, and being let in on things that are going on in the company.
Be grateful for what you have and stop complaining - it bores everybody else, does you no good, and doesn't solve any problems.
Success is the maximum utilization of the ability that you have.
You cannot perform in a manner inconsistent with the way you see yourself.
Money is not the most important thing, but when you need it, there are few substitutes. So while I like the things money can buy, I love what money won't buy. It bought me a house but it won't buy me a home. It would buy me a companion but it won't buy me a friend.
Your attitude, not your aptitude, will determine your altitude.
If you go looking for a friend, you're going to find they're very scarce. If you go out to be a friend, you'll find them everywhere.
Positive thinking will let you do everything better than negative thinking will.
Remember that failure is an event, not a person.
Isn't it amazing how much stuff we get done the day before vacation?
The person who dumps garbage into your mind will do you considerably more harm than the person who dumps garbage on your floor, because each load of mind garbage negatively impacts your possibilities and lowers your expectations.
Husbands and wives, first be faithful to each other. Second, keep the romance going all of your life by courting each other every day.
Athletic skills are acquired over a long period of time and after countless hours of practice.
Success is dependent upon the glands - sweat glands.
You cannot climb the ladder of success dressed in the costume of failure.
If God would have wanted us to live in a permissive society He would have given us Ten Suggestions and not Ten Commandments.
People don't buy for logical reasons. They buy for emotional reasons.
You don't have to be great to start, but you have to start to be great.
He climbs highest who helps another up.
If you can dream it, then you can achieve it. You will get all you want in life if you help enough other people get what they want.
If you don't see yourself as a winner, then you cannot perform as a winner.
Money won't make you happy... but everybody wants to find out for themselves.
As youngsters, my mother taught her children that while we might not be the smartest people around, we could be courteous, polite and considerate of others.
Dreams grow if you grow.