In a leadership role in Iraq and in running my own business, what I've learned is if you don't listen, you're going to strike out. You're going to fail miserably. The people you work with have got to know you're engaged and you're listening.
The grim reality is that most start-ups fail. Most new products are not successful. Yet the story of perseverance, creative genius, and hard work persists.
We need to teach the highly educated man that it is not a disgrace to fail and that he must analyze every failure to find its cause. He must learn how to fail intelligently, for failing is one of the greatest arts in the world.
It is the stories we don't get, the ones we miss, pass over, fail to recognize, don't pick up on, that will send us to hell.
