Learning about and from your customers isn't always easy and requires a commitment to continual observation.
Through their own actions, customers can hold companies responsible to higher standards of social responsibility. Through collective action, they can leverage their dollars to combat the force of those investors who myopically pursue profits at the expense of the rest of society.
I don't think we treat people very well in the media, both as customers - and I call them customers - of newspapers and magazines, or TV news, and we don't understand that the greatest story that we could tell, each and every day, is the story of the people around us.
Did you ever see the customers in health - food stores? They are pale, skinny people who look half - dead. In a steak house, you see robust, ruddy people. They're dying, of course, but they look terrific.
One of the people who most influenced me was Ben Shapiro, a marketing professor at the business school. He used to rant and rave and pound his fist: 'It's all about the customers!' And he was right. He was also right that, at that time, retailing was devoid of really talented people; he urged me to go in that direction.
The trust institutions have in the marketplace, the confidence customers and suppliers and workers and employees have, are very important to a business's effectiveness.
I've never gone into business to make money. Every Virgin product and service has been made into a reality to make a positive difference in people's lives. And by focusing on the happiness of our customers, we have been able to build a successful group of companies.
More than 20 years on, sustained competition, informed customers and the rapid growth of new technology provide the necessary environment for substantial deregulation.
Customers want high-quality food, good service, and good store experience, and most retailers fail to deliver on those.
From an operational perspective, exports challenge companies to design, develop, manufacture and supply products to discerning customers in global markets. This, in turn, motivates companies to scale up the value chain, which results in higher realisations.
The truth is, I never travel without cash. I always take a few tens with me in case of an emergency. There's never been an emergency, and in time, I realized that Americans don't want to touch customers' dirty bills. They also don't want to touch your credit card: you have to put it through the machine yourself, with your own fingers.
If you provide enough value, then you earn the right to promote your company in order to recruit new customers. The key is to always provide value.
A sustaining innovation makes better products that you can sell for better profits to your best customers.
23andMe is pleased to bring public funding to bear on data and research driven by the public - our more than 180,000 customers.
We see some positive signs coming from our North American customers. The desire to move fast to 5G is certainly there.
All my books take a long time to research. I spend several months researching before I start writing, and in the middle of writing I often have to stop and look up stuff. At my local library, I am one of the best customers! The research takes several months.
My father was an entrepreneur - a sign maker, and he had about 20 employees - and often he'd take me to business meetings, and I would listen to him talk with his workers and customers. We would also talk a lot about business over dinner.
I can't deny that some customers and prospects think it's the key to our future. But it's not. We're certainly supportive of the Dept. of Justice and the 20 states that have brought this action.
I learned from my first restaurant: Make customers happy, make sure the customer comes back again. And automatically, success has followed me.
The fashion industry now has a direct relationship with its customers. Thanks to things like Twitter, ideas can be shared and circulated.
I think for Amazon's customers, it offers a kind of addictive service - the ability to shop without leaving your house, the ability to read without going to a bookstore or a library.
PayPal claims it can help merchants expand into international markets; its system makes it easier to do business with customers in multiple countries, for example, by handling tricky stuff like currency conversions automatically.
We have innovative differentiated technology that is recognized by our customers and third party analysts as the best in the industry; we have industry-leading support with a very large satisfied installed base due to our best-in-class support and development organisations.
The violations of these diesel motors by our company go against everything that Volkswagen stands for... at this time, I don't yet have the answers to all the questions. I'm utterly sorry that we have damaged trust in this way. I offer my deepest apologies to our customers, the authorities, and to the public at large for our misconduct.
By expanding the state's EV infrastructure, PG&E is continuing to help California meet its climate goals while making it more convenient for our customers to choose clean, affordable electricity to fuel their vehicles.
The customer wants what the customer wants - when they want it, where they want it, and how they want it. And if you want to build a big business, and you want to be meaningful to a big, broad group of customers, you need to think about how you're going to meet them in the various places where they might expect to see you.
Windows Mobile enables our industry partners to customize devices according to their customers' needs while including productivity features such as access to e-mail, contacts, calendar, and other critical business information for mobile workers on the go.
I have a few customers who have two or three hundred bags. When you see a lady carrying a little dog bag or a little cat bag or an egg, it makes you happy.
The malls are getting more and more crowded. Customers will come online and find an easy place to shop.
Part of Customer Development is understanding which customers make sense for your business.
Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.
Large organizations don't worship shareholders or customers, they worship the past. If it were otherwise, it wouldn't take a crisis to set a company on a new path.
Walmart and other big-boxers could become the center of gravity for the conservation of goods, employ people with actual know-how, and develop deeper, longer term, more profitable relationships with their customers.
When you are skinning your customers, you should leave some skin on to grow again so that you can skin them again.
Moving our headquarters to Chicago is another significant step in our journey to build a better McDonald's. This world-class environment will continue to drive business momentum by getting us even closer to customers, encouraging innovation and ensuring great talent is excited about where they work.
When the economy is difficult, people care a great deal about the things they spend their money on. Customers have come to understand that Apple's products aren't priced high - they're priced on the value of what we build into them.
