Margaret Heffernan Zitate auf Englisch

Zitat des Tages von Margaret Heffernan:

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

Most people have their best ideas when they take their minds away from problems they're trying to solve.

Margaret Heffernan

Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.

Margaret Heffernan

Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.

Margaret Heffernan

If we aren't going to be afraid of conflict, we have to see it as thinking.

Margaret Heffernan

A great deal of creativity is about pattern recognition, and what you need to discern patterns is tons of data. Your mind collects that data by taking note of random details and anomalies easily seen every day: quirks and changes that, eventually, add up to insights.

Margaret Heffernan

Research shows that when we read words on paper, it reduces our stress levels by nearly 70 percent. We also read more carefully than on tablets or laptops.

Margaret Heffernan

When you use words loosely, without care and consideration, you erode trust in yourself and in what you're saying. When you squander words, you diminish your power.

Margaret Heffernan

The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.

Margaret Heffernan

The single hardest part of leading any organization is knowing what is going on. There's too much noise in the system, too much complexity: you absolutely depend on people speaking up and raising concerns.

Margaret Heffernan

Making those around you feel invisible is the opposite of leadership.

Margaret Heffernan

Making a company fit to sell may be the only way to ensure you never need a buyer.

Margaret Heffernan

The vast literature concerning whistleblowers shows that, far from weird extremists, they are really quite ordinary people: male and female, young and old, junior and senior, no more nerdy or obsessive than most hard workers.

Margaret Heffernan

The healthiest companies are always characterized by organic talent development.

Margaret Heffernan

I haven't always hated McDonald's. When my kids were little and I lived in the U.S., they were as susceptible as anyone to Happy Meals and tatty toys that subsequently littered our sitting room.

Margaret Heffernan

If I have to spend a lot of time on planes, I try to think of this as time off. In certain ways, it's more restful than home: no Internet, no phones, no interruptions.

Margaret Heffernan

On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.

Margaret Heffernan

If the company depends entirely on you - your creativity, ingenuity, inspiration, salesmanship or charisma - nobody will want to buy it. The risk and the dependency are too great.

Margaret Heffernan

The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.

Margaret Heffernan

British innovation in design, in the creative arts, in engineering and manufacturing is world class.

Margaret Heffernan

Britain is famous for being great at inventing and poor at commercializing.

Margaret Heffernan

Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.

Margaret Heffernan

The medical profession is - and knows itself to be - endemically conservative and conformist.

Margaret Heffernan

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.

Margaret Heffernan

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

Margaret Heffernan

Everyone I know feels harassed by email which has invaded their waking and sleeping hours.

Margaret Heffernan