Zitat des Tages von Donald Norman:
To me, error analysis is the sweet spot for improvement.
Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.
I believe that robots should only have faces if they truly need them.
If you think the products don't match what you want from a product, don't buy it.
User-centered design means working with your users all throughout the project.
Everyday people are not very good designers.
Scientists are always skeptics.
Market segmentation s a natural result of the vast differences among people.
In my opinion, no single design is apt to be optimal for everyone.
Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that.
I believe that the Apple Shuffle is an excellent compromise among the conflicting requirements of simplicity, elegance, size, battery life, and function.
Sure, one can always get the students to relax and be happy - entertained, but although being laid back and relax can also lead to creativity, mostly it means that nothing much gets done.
Beauty and brains, pleasure and usability - they should go hand in hand.
Our information lives will be better served when we are free to get to our information from wherever we are, with any device available.
Readers always seem to think that the author has some control over the design of their books.
And to get real work experience, you need a job, and most jobs will require you to have had either real work experience or a graduate degree.
As for all those mistakes I make - they are on purpose - to teach you how to deal with them.
It is relatively easy to design for the perfect cases, when everything goes right, or when all the information required is available in proper format.
We expert teachers know that motivation and emotional impact are what matter.
I've been looking at the iPod- the Apple iPod. One of the interesting things about the iPod, one of the things that people love most about it is not the technology; it's the box it comes in.
Knowing how people will use something is essential.
I prefer design by experts - by people who know what they are doing.