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Your company is a product. Who are its customers? Your employees, who use it to do their jobs.
Our view is that the very best data miners or statisticians can earn as much as the very best golfers or tennis players.
I am very bad at computers. I don't really know how to write email.
I have an answering machine in my car. It says, I'm home now. But leave a message and I'll call when I'm out.
What we need to do is run our business. We need to come up with a value prop that is so compelling that customers have to go for it.
We want to be the go-to business for super-special daywear and eveningwear, to focus on what we are known for and what our customers want from us.
I'm building a glass pyramid over the Egyptian escalator where my body will be mummified, so my customers can come and see me forever.
Every company's greatest assets are its customers, because without customers there is no company.
If one asserts that buying customers below what they charge them is a corporate strategy, this is in essence an arbitrage game, and arbitrage games rarely last.
