Zitat des Tages von Peter Drucker:
Today knowledge has power. It controls access to opportunity and advancement.
The purpose of a business is to create a customer.
There is nothing so useless as doing efficiently that which should not be done at all.
Time is the scarcest resource and unless it is managed nothing else can be managed.
The computer is a moron.
Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.
Accept the fact that we have to treat almost anybody as a volunteer.
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.
Never mind your happiness; do your duty.
We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.
Rank does not confer privilege or give power. It imposes responsibility.
The only thing we know about the future is that it will be different.
Making good decisions is a crucial skill at every level.
Plans are only good intentions unless they immediately degenerate into hard work.
The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product.
No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.
Business, that's easily defined - it's other people's money.
The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.
Management is doing things right; leadership is doing the right things.
Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.
We can say with certainty - or 90% probability - that the new industries that are about to be born will have nothing to do with information.
Efficiency is doing things right; effectiveness is doing the right things.
Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.
A manager is responsible for the application and performance of knowledge.
Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.
Most of what we call management consists of making it difficult for people to get their work done.
Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
When a subject becomes totally obsolete we make it a required course.
The best way to predict the future is to create it.
Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth.
Unless commitment is made, there are only promises and hopes... but no plans.
So much of what we call management consists in making it difficult for people to work.
The most important thing in communication is hearing what isn't said.
Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.
Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals', the ones who somehow know how to teach.
Management by objective works - if you know the objectives. Ninety percent of the time you don't.