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Being a 911 operator means balancing seemingly contradictory skills. On one hand, operators have to be fanatically precise and well-organized. On the other, they must be able to establish rapport with panicky callers.

Gary Wolf

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Deutsche Übersetzung

Ein 911-Operator zu sein bedeutet, scheinbar widersprüchliche Fähigkeiten auszugleichen. Einerseits müssen die Betreiber fanatisch präzise und gut organisiert sein. Zum anderen müssen sie in der Lage sein, mit panischen Anrufern Kontakt aufzunehmen.

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Ähnliche Themen

Andere / Other Balancing Fähig / Able Gründen / Establish Hand Kompetenzen / Skills Meint / Means Muss / Must Operator Präzise / Precise Rapport Scheinbar / Seemingly Sein / Being Widersprüchlich / Contradictory

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