I don't think I am that hands-on. I'm much more of a believer in finding a great team of people and trusting them to follow their instincts. They work better when they feel they have freedom and they are trusted.
Trust is very hard if you don't know what you're trusting.
We're risking the future of the net. People are already losing their trust. Once you get burned once - somebody steals your credit card, or makes a purchase on your account - people tend to stay away from online commerce and from trusting online services.
A part of the placidity of the South comes from the sense of well-being that follows the heart-and-body-warming consumption of breads fresh from the oven. We serve cold baker's bread to our enemies, trusting that they will never impose on our hospitality again.
