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At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.
The well-satisfied customer will bring the repeat sale that counts.
All leaders share something in common. They feel they are the only ones who can do the job.
It takes great salesmanship to convince a customer to buy something from you that isn't built or isn't finished.
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
If you have to be a female in business, Silicon Valley is the best place because it's a meritocracy. It's not about who you are, it's about what you can do.
Christmas albums are not something you do frequently.
The corridor is hardly ever found in small houses, apart from the verandah, which also serves as a corridor.
I've always written about things that cause me to feel something.
