Routines, or lack thereof, are a pretty good way to get to know someone.
I'd heard Joyce Grenfell on the radio, and when Mum gave me a book of her comic routines, I just loved it. Me and my sister shared a bedroom, and every night I'd drive her mad with my version of 'George, Don't Do That' about people we knew at school.
Someone told me about drama schools, and they seemed like mythological places - you can really go and be in drama classes all day? I inadvertently entered into this world where people wore bicycle clips and did song-and-dance routines in the corridors.
After so many years, I've learned that being creative is a full-time job with its own daily patterns. That's why writers, for example, like to establish routines for themselves.
As you get older, it's harder to maintain your weight and to fly through the air for those routines. It's also the lifestyle; you train seven to eight hours a day, five to six days a week.
I don't have time for any special skin routines. Many a night I go to bed with the gloppy mascara and all.
Investing in management means building communication systems, business processes, feedback, and routines that let you scale the business and team as efficiently as possible.
