Henry Petroski - Companies selling a product play down its vulnerability and emphasize its robustnes...

Henry Petroski Zitate

Companies selling a product play down its vulnerability and emphasize its robustness. But only after technology leaves the dock is it really tested. For human operators in control of a supposedly infallible system, complacency and overconfidence can take over, and caution may be thrown to the wind.

Henry Petroski

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Deutsche Übersetzung

Unternehmen, die ein Produkt verkaufen, reduzieren ihre Anfälligkeit und betonen ihre Robustheit. Aber erst nachdem die Technologie das Dock verlassen hat, wird es wirklich getestet. Bei menschlichen Bedienern, die ein vermeintlich unfehlbares System beherrschen, können Selbstzufriedenheit und Zuversicht die Kontrolle überkommen und Vorsicht in den Wind geraten.

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