Zitat des Tages von Tom Peters:
I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand.
Give a lot, expect a lot, and if you don't get it, prune.
If you really want to kill morale, have layoffs every two months for the next two years.
Leaders don't create followers, they create more leaders.
Leaders understand the ultimate power of relationships.
'In Search of Excellence' was an afterthought, the runt of the McKinsey consulting litter, a hip-pocket project that was never supposed to amount to much.
The best leaders... almost without exception and at every level, are master users of stories and symbols.
Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
If a window of opportunity appears, don't pull down the shade.
Management is about arranging and telling. Leadership is about nurturing and enhancing.
The simple act of paying positive attention to people has a great deal to do with productivity.
Mittelstand companies are incredibly focused and almost always family-run. The young men and women go through the apprenticeship system and learn that the goal is excellence.
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
Celebrate what you want to see more of.
If you're not confused, you're not paying attention.
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
A passive approach to professional growth will leave you by the wayside.
Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
Design is so critical it should be on the agenda of every meeting in every single department.
Excellent firms don't believe in excellence - only in constant improvement and constant change.
Test fast, fail fast, adjust fast.
Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.
I think it's wonderful to save the world, but you need to be part of the world, too.
We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
Communication is everyone's panacea for everything.
For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.
The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
My problem is not that I see all 17 sides of any issue, but I'm equally passionate about all 17 sides simultaneously.
As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.
Good managers have a bias for action.
I don't read many business books. I read good fiction. Business is about people, so my favorite business books are anything by Dickens.
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.