Phil Crosby Zitate auf Englisch

Zitat des Tages von Phil Crosby:

In a true zero-defects approach, there are no unimportant items.

You have to lead people gently toward what they already know is right.

Phil Crosby

Making a wrong decision is understandable. Refusing to search continually for learning is not.

Phil Crosby

We can spend our whole lives underachieving.

Phil Crosby

Change should be a friend. It should happen by plan, not by accident.

Phil Crosby

You don't have to be noisy to be effective.

Phil Crosby

Very few of the great leaders ever get through their careers without failing, sometimes dramatically.

Phil Crosby

The audience only pays attention as long as you know where you are going.

Phil Crosby

The great discoveries are usually obvious.

Phil Crosby

No one can remember more than three points.

Phil Crosby

Selecting the right person for the right job is the largest part of coaching.

Phil Crosby

Being convinced one knows the whole story is the surest way to fail.

Phil Crosby

Quality has to be caused, not controlled.

Phil Crosby

In a true zero-defects approach, there are no unimportant items.

Phil Crosby

Slowness to change usually means fear of the new.

Phil Crosby

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

Phil Crosby

A rule to live by: I won't use anything I can't explain in five minutes.

Phil Crosby