Zitat des Tages von Bob Nelson:
You can't command people to do their best; they can only command that of themselves.
An open-door policy doesn't do much for a closed mind.
Take your work seriously and yourself lightly.
You get the best effort from others not by lighting a fire beneath them, but by building a fire within.
Just the act of listening means more than you can imagine to most employees.
An employee's motivation is a direct result of the sum of interactions with his or her manager.
It is always easier - and usually far more effective - to focus on changing your behavior than on changing the behavior of others.
You get what you reward. Be clear about what you want to get and systematically reward it.
Take time to appreciate employees and they will reciprocate in a thousand ways.
Communicate, communicate, and then communicate some more.