Christopher Voss - There are three kinds of yeses. There's commitment, confirmation, and counter...

Christopher Voss Zitate

There are three kinds of yeses. There's commitment, confirmation, and counterfeit. People are most used to giving the counterfeit yes because they've been trapped by the confirmation yes so many times. So the way you master no is understanding what really happens when somebody says 'no.' When yes is commitment, no is protection.

Christopher Voss

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Deutsche Übersetzung

Es gibt drei Arten von Ja. Es gibt Verpflichtung, Bestätigung und Fälschung. Die Leute sind am meisten daran gewöhnt, die Fälschung mit Ja zu beantworten, weil sie von der Bestätigung ja so oft eingesperrt wurden. Die Art und Weise, wie Sie Nein beherrschen, besteht darin, zu verstehen, was wirklich passiert, wenn jemand Nein sagt. Wenn Ja Verpflichtung ist, ist Nein Schutz.

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